| Issue ID | 1629358 |
| Internal NHTSA # | 11291008 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C250 |
| Model Year | 2013 |
| File date | 19/12/19 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Hello, my c250, 2013 mercedes benz is the subject of manufacturer recall number: 2018030004, and nhtsa recall number: 18v043. This is in regards to the takata air bag defect. My mercedes benz dealership sent me over ten (10) recall notices in the mail and via emails. Every time i called the dealerships to schedule a service appointment to replace the airbag, they would tell me that they don't have the parts, and that i should call back in few weeks. This has been going on for months now, and despite several recall notices being received. Mercedes benz dealership has failed to fix the defective airbag despite the fact that if the airbag deploys, a passenger-side airbag inflator explosion during deployment could result in metal fragments striking the front passenger or other occupants, possibly causing serious injury or death. Below is the name and address of my mercedes benz dealership: mercedes-benz of south bay 3311 pacific coast highway torrance, ca 90505 (855) 302-0511 you attention to this matter is greatly appreciated. Thank you! Regards, [xxx] p. S. For the date field below of "when did this happen?", i entered the date of the last recall notice email i received from mercedes benz dealership. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *cc |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RANCHO PALOS VERDES, CA |
| VIN pattern | WDDGJ4HB6DFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |